Fulfillment Policies for Tri-X Solutions

At Tri-X Solutions, we are committed to providing our customers with timely and reliable service. Our fulfillment policy outlines the process we follow to ensure your orders are processed, shipped, and delivered efficiently.

Order Processing:

• Order Confirmation: Once an order is placed, you will receive a confirmation email with the details of your purchase. Please review your order carefully to ensure all information is correct.
• Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. During high-volume periods, processing may take up to 3 business days. Orders placed on weekends or holidays will be processed on the next business day.
• Account Setup: For new customers, account setup is fast and straightforward. In most cases, your account information will be processed on the same or next business day.

Shipping:

• Shipping Methods: We offer various shipping options to meet your needs, including standard, expedited, and overnight shipping. Please select your preferred shipping method at checkout.
• Shipping Times: Shipping times vary depending on the selected shipping method and delivery location. Standard shipping typically takes 3-5 business days, while expedited and overnight options are faster.
• Shipping Costs: Shipping costs are calculated based on the weight of the package, delivery location, and selected shipping method. These costs will be displayed at checkout.

Delivery:

• Delivery Confirmation: Once your order has been shipped, you will receive an email notification with tracking information. You can use this information to track your order’s progress and estimated delivery date.
• Failed Deliveries: If a delivery attempt fails due to incorrect address information provided by the customer, or if the package is refused, Tri-X Solutions will not be responsible for additional shipping costs or delays. Please ensure your shipping information is accurate to avoid these issues.

Returns and Exchanges:

• Return Policy: We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please contact our customer service team within 30 days of receipt to initiate a return or exchange. Returns must be in their original, unused condition with all packaging intact.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original payment method.
• Exchanges: If you need to exchange a product for a different item, please contact our customer service team for assistance. Exchanges are subject to product availability.

Customer Support:

• Contact Us: If you have any questions or concerns regarding your order or our fulfillment policy, please contact our customer support team at [support@trixsolutions.com] or call [Customer Service Phone Number]. We are here to help and ensure your experience with Tri-X Solutions is exceptional.

Changes to Our Fulfillment Policy:

Tri-X Solutions reserves the right to modify or update this fulfillment policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Tri-X Solutions. We appreciate your business and are committed to providing you with the highest level of service.